Privacy policy
ARTAMORE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ARTAMORE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including payment card information, transaction details, form of payment, and other payment details.
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Account information including your username, password, security questions, preferences, and settings.
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Transaction information including the items you view, put in your cart, purchase, return, or cancel.
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Communications with us including the information you include when sending a customer support inquiry.
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Device information including information about your device, browser, your IP address, and other unique identifiers.
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Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you including when you create an account, make a purchase, or communicate with us.
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Automatically through the Services including from your device when you visit our websites, and through the use of cookies and similar technologies.
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From our service providers including Shopify and other partners who collect or process information on our behalf.
How We Use Your Personal Information
For individuals located in the European Economic Area (EEA) or the UK, we process your personal information strictly under the legal bases set out in the General Data Protection Regulation (GDPR), including: the performance of the contract between you and us (e.g., fulfilling your orders), our legitimate business interests (e.g., fraud prevention and direct marketing), and your explicit consent.
Depending on how you interact with us, we may use personal information for the following purposes:
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Provide, Tailor, and Improve the Services. To perform our contract with you, process payments, fulfill orders, arrange shipping, facilitate returns, and create a customized shopping experience.
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Marketing and Advertising. To send marketing communications and show you online advertisements based on your activity.
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Security and Fraud Prevention. To authenticate your account, provide secure payments, and detect possible fraudulent or illegal activity.
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Communicating with You. To provide customer support and maintain our business relationship.
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Legal Reasons. To comply with applicable law or respond to valid legal processes.
Cookies and Tracking Technologies
We use cookies to power and improve our Site and Services (including remembering your actions and preferences). We also use third-party tools like Google Analytics to understand how our customers use the Site. You can set your browser to refuse all or some browser cookies, but this may affect your user experience.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:
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With Shopify, vendors, and other service providers who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).
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With business and marketing partners to provide targeted advertising.
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When you direct or consent to our disclosure, such as shipping products to you.
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In connection with a business transaction or to comply with any applicable legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be shared with Shopify to provide and improve the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites. You should review their privacy policies before providing any personal information.
Children's Data
The Services are not intended to be used by children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.
Security and Retention of Your Information
No security measures are perfect. Any information you send to us may not be secure while in transit. We retain your personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to:
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Access / Know the personal information we hold about you.
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Delete personal information we maintain about you.
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Correct inaccurate personal information.
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Portability to receive a copy of your personal information.
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Manage Communication Preferences by opting out of promotional emails.
If you reside in the UK or EEA, you may also exercise the following rights under GDPR:
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Objection to and Restriction of Processing.
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Withdrawal of Consent.
We will not discriminate against you for exercising these rights.
International Transfers
We may transfer, store, and process your personal information outside the country you live in. If we transfer data out of the EEA or the UK, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
Contact
Should you have any questions about our privacy practices or wish to exercise your rights, please email us at info@artamore.com