Legal notice

1. Website Operator

This website, including the domain www.artamore.com, and the business operating under the brand name artamore, are operated by:

AURORA E-COMMERCE PTE. LTD.

A private company limited by shares incorporated in Singapore.

2. Registered Office

AURORA E-COMMERCE PTE. LTD.
50 Gambas Crescent
#09-09, PROXIMA@GAMBAS
Singapore 757022
Singapore

The registered office is the company’s official address for legal and regulatory correspondence. It may not be a retail location or a location open for customer visits. Please contact us before sending any goods, returns or other physical items to this address.

3. Company Representative

Director:

CHEN JIZHU

4. Contact Information

For customer service, legal notices and regulatory enquiries, please contact:

Email: info@artamore.com
Telephone: +44 7754373605
Website: www.artamore.com

For enquiries concerning an existing order, please include your order number and the email address used when placing the order.

5. Company Registration

Legal company name: AURORA E-COMMERCE PTE. LTD.
Unique Entity Number (UEN): 202315233Z
Place of registration: Singapore
Registration authority: Accounting and Corporate Regulatory Authority of Singapore (ACRA)

6. Scope of This Legal Notice

This Legal Notice identifies the legal operator of this website and provides information for customers, public authorities and regulatory bodies.

Purchases made through this website are also subject to our applicable:

  • Terms of Service;

  • Privacy Policy;

  • Shipping Policy;

  • Return and Refund Policy; and

  • Cookie Policy.

Where there is any conflict between this Legal Notice and mandatory consumer protection law, the mandatory provisions of the applicable law shall prevail.

7. Consumer Complaints and Alternative Dispute Resolution

Customers are encouraged to contact us directly at info@artamore.com before initiating formal proceedings. We will make reasonable efforts to review and resolve complaints in good faith.

The former European Online Dispute Resolution platform has been discontinued and is no longer available for submitting consumer complaints.

Unless participation is required by applicable law, AURORA E-COMMERCE PTE. LTD. is neither committed nor generally obliged to participate in proceedings before a consumer arbitration board or alternative dispute resolution entity.

This statement does not restrict any statutory rights or remedies available to consumers under applicable national law.

8. Accuracy and Availability of Website Content

We make reasonable efforts to ensure that the information presented on this website is accurate, complete and current. However, product descriptions, dimensions, materials, colours, availability, prices, delivery estimates and other website content may occasionally contain errors or require updating.

Product colours and finishes may appear differently depending on lighting conditions, photography, screen settings and manufacturing variations.

We reserve the right to correct errors, update information, modify website content or temporarily restrict access to the website where reasonably necessary.

Nothing in this section limits any mandatory rights relating to product conformity, product descriptions, refunds, repairs, replacements or other consumer remedies.

9. External Links

This website may contain links to websites, services or resources operated by third parties.

We do not control third-party websites and are not responsible for their availability, security, accuracy, content, privacy practices or terms of use. The inclusion of an external link does not necessarily constitute an endorsement of the third party or its products or services.

Customers should review the terms and privacy policies of any third-party website before using it or providing personal information.

Where we become aware that an external link leads to unlawful or clearly harmful content, we may remove or disable the link where reasonably appropriate.

10. Intellectual Property

Unless otherwise stated, the design, text, graphics, photographs, videos, logos, product presentations, website layout and other content made available on this website are owned by, licensed to, or used with the permission of AURORA E-COMMERCE PTE. LTD. or the relevant rights holders.

The name artamore, its visual identity and related brand materials may not be copied, reproduced, distributed, modified, republished or used for commercial purposes without prior written permission.

Website content may be viewed and used for personal and non-commercial purposes only. Any unauthorised reproduction, scraping, systematic downloading, republication or commercial use is prohibited, except where permitted by applicable law.

Third-party trademarks, product names, designer names and brand names appearing on this website remain the property of their respective owners.

11. Limitation of Liability

To the fullest extent permitted by applicable law, AURORA E-COMMERCE PTE. LTD. shall not be liable for indirect, incidental or consequential losses arising solely from the use of, or inability to access, this website.

Nothing in this Legal Notice excludes or limits liability where such liability cannot lawfully be excluded or limited. In particular, nothing in this Legal Notice affects:

  • mandatory consumer protection rights;

  • liability for fraud or fraudulent misrepresentation;

  • liability for death or personal injury where exclusion is prohibited by law; or

  • any other liability that cannot be excluded under applicable law.

Specific rights and responsibilities relating to purchases, payment, delivery, returns and refunds are set out in our Terms of Service and related store policies.

12. Reporting Unlawful Content or Intellectual Property Concerns

To report content that you believe is unlawful, misleading, defamatory, infringing or otherwise inappropriate, please contact:

Email: info@artamore.com

Your notice should include sufficient information for us to identify the relevant content, understand the basis of the complaint and contact you regarding the matter.

Submitting a notice does not guarantee that the content will be removed. We will assess notices in accordance with applicable law and the information available to us.

13. Governing Law

Subject to any mandatory consumer protection and jurisdiction rules that apply in the customer’s country of habitual residence, this Legal Notice and the operation of this website are governed by the laws of Singapore.

Nothing in this section deprives consumers of protections granted by mandatory laws that cannot be excluded by contractual agreement.

14. Changes to This Legal Notice

We may update this Legal Notice where necessary to reflect changes to our company information, website operations, business practices or applicable legal requirements.

The latest version published on this website will apply from the effective date stated below.

Last updated: 6 August 2026